Shipping & Delivery

ARTSELLAR coordinates artwork packaging and delivery with artists and delivery providers. The method is selected according to the artwork's medium, dimensions, weight, value, and destination.

Delivery charges and estimated timing will be provided before an order is confirmed. Delivery dates are estimates and may be affected by weather, public holidays, force majeure events, remote destinations, customs procedures, or carrier operations.

The buyer must provide an accurate recipient name, address, telephone number, and delivery information. To the extent permitted by law, the buyer may be responsible for additional costs caused by incorrect information, refusal of delivery, or an inability to contact the recipient.

Please inspect the package before acknowledging receipt. If it appears torn, wet, crushed, or otherwise abnormal, photograph or record the package before and during opening. Retain all packaging materials and contact ARTSELLAR within 48 hours of delivery.

For international deliveries, the buyer is responsible for import taxes, duties, customs-processing fees, and destination-country restrictions unless otherwise agreed in writing.

Title and risk in an artwork transfer at the time prescribed by applicable law or the specific order agreement. Nothing in this policy limits rights that cannot legally be excluded.